pk78 Privacy Policy

1.1 Identity. pk78 operates the online gaming platform accessible at pk78.one (the "Platform"). For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and this Privacy Policy, pk78 acts as the Personal Information Controller (PIC) in respect of personal data collected from users of the Platform who are located in the Philippines.

1.2 Scope of This Policy. This Privacy Policy applies to all personal data collected from you in connection with your registration, account management, gameplay, transactions, and interactions with pk78 support services via the Platform. It does not apply to data collected by third-party websites, applications, or services that may be linked from the Platform — those are governed by their own privacy policies.

1.3 Agreement. By creating a pk78 Account and using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not register or continue to use the pk78 Platform.

2.1 Registration Data. When you create a pk78 Account, we collect the following information that you provide directly:

• Identity Information: Full legal name, date of birth, gender (optional)
• Contact Information: Philippine mobile number, email address
• Login Credentials: Username and hashed (encrypted) password
• Residential Address: Province, city or municipality, barangay, postal code

2.2 Identity Verification (KYC) Data. As required by regulatory obligations, pk78 may collect and process the following during identity verification:

• Government-Issued ID: Copy of Philippine national ID, driver's license, passport, or UMID
• Proof of Address: Utility bill, bank statement, or government document showing your registered address
• Facial Verification: Photograph or video selfie matching the submitted ID (processed only for KYC compliance)

2.3 Financial Transaction Data. When you deposit or withdraw via GCash, PayMaya, BPI, BDO, Metrobank, or other Philippine-Eligible Payment Methods, pk78 records:

• Transaction reference numbers and timestamps
• Deposit and withdrawal amounts in Philippine Pesos (PHP)
• Payment method type (e.g., GCash, BPI) — not your full account number or bank credentials
• Transaction status and any error codes

2.4 Gameplay and Activity Data. pk78 automatically records data generated during your use of the Platform, including:

• Games played, bet amounts, game results, session duration
• Bonus activations and wagering progress
• Login timestamps and session data
• Device type, operating system, browser type and version
• IP address and approximate geographic location at login

2.5 Communications Data. When you contact pk78 support via live chat or email, we record the content of those communications, the date and time, and any resolutions provided, for quality assurance and dispute resolution purposes.

3.1 No Sale of Personal Data. pk78 does not sell, rent, or trade your personal data to any third party for their marketing or commercial purposes. Personal data is shared with third parties only as described in Section 5 of this Policy and only to the extent necessary for the stated purpose.

pk78 processes your personal data on the following legal grounds as recognized under the Philippine Data Privacy Act of 2012:

• Performance of Contract: Processing necessary to provide the pk78 Platform services you have registered for, including account management, gameplay, and financial transactions.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) laws, PAGCOR regulatory requirements, and National Privacy Commission directives.
• Legitimate Interests: Processing for pk78's legitimate business interests, including fraud prevention, platform security, and service improvement — where such interests are not overridden by your privacy rights.
• Consent: Processing for purposes where you have provided explicit consent, such as receiving promotional and marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5.1 Service Providers. pk78 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (such as GCash and PayMaya partner systems), cloud infrastructure providers, KYC verification services, fraud detection systems, and customer support tools. All such providers are bound by data processing agreements that restrict their use of your data to the specific service they provide.

5.2 Game Providers. Game content on the pk78 Platform is supplied by third-party providers including PG Soft, Pragmatic Play, Jili, and others. Gameplay data (such as session identifiers and bet history) is shared with these providers to deliver and certify game outcomes. Personally identifiable information such as your name or contact details is not shared with game providers beyond what is technically necessary.

5.3 Regulatory and Legal Disclosure. pk78 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement authorities, or courts where required by applicable Philippine law, valid legal process, or regulatory directive. pk78 will notify you of such disclosures where legally permitted to do so.

5.4 Business Transfers. In the event of a merger, acquisition, or transfer of all or part of pk78's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections. You will be notified of any such transfer and of your rights in relation to it.

6.1 Types of Cookies Used. pk78 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are:

• Strictly Necessary Cookies: Essential for Platform operation — these maintain your logged-in session, remember your language preference, and enable secure transactions. These cookies cannot be disabled without affecting your ability to use the Platform.
• Performance & Analytics Cookies: These collect anonymized data about how players interact with the Platform, including which games are most popular, page load times, and error rates. This data is used to improve the pk78 experience.
• Functionality Cookies: These remember your preferences such as game lobby filters, last played games, and notification settings, so you don't have to re-enter them each visit.
• Security Cookies: Used to detect and prevent fraud, bot activity, and unauthorized login attempts. These are classified as strictly necessary and cannot be disabled.

6.2 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Note that disabling certain cookies may affect the functionality of the pk78 Platform — in particular, disabling strictly necessary cookies will prevent you from staying logged in.

7.1 Retention Periods. pk78 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, and for as long as required by applicable law. The following retention periods generally apply:

• Account and Identity Data: Retained for the duration of your Account and for a minimum of five (5) years after Account closure, as required by Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine AMLC record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years after Account closure or the completion of the last transaction, whichever is later.
• Gameplay and Session Data: Retained for three (3) years for dispute resolution and responsible gaming monitoring purposes, after which it is aggregated and anonymized.
• Support Communications: Retained for two (2) years after the resolution of the relevant interaction.
• Marketing Consent Records: Retained for five (5) years from the date of consent or withdrawal of consent, as evidence of lawful processing.

7.2 Deletion. Upon expiry of applicable retention periods, pk78 will securely delete or irreversibly anonymize your personal data. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for aggregate statistical analysis.

8.1 Technical Security. pk78 implements the following technical security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pk78 servers
• Encryption of sensitive data fields (passwords, KYC documents, payment identifiers) at rest
• Multi-factor authentication requirements for administrative access to player data systems
• Regular automated vulnerability scanning and penetration testing of Platform infrastructure
• Intrusion detection systems and 24/7 security monitoring of server environments
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis

8.2 Organizational Security. In addition to technical controls, pk78 maintains organizational measures including staff data protection training, confidentiality obligations in employment contracts, data processing agreements with all third-party processors, and an internal data breach response procedure.

8.3 Data Breach Notification. In the event of a personal data breach that is likely to result in harm to you, pk78 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects as required by the Philippine Data Privacy Act and NPC Circular 16-03.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of personal data held about you by pk78. You may exercise these rights by contacting pk78's Data Protection Officer as described in Section 13.

10.1 Age Restriction. The pk78 Platform is strictly intended for individuals who are twenty-one (21) years of age or older. pk78 does not knowingly collect personal data from any person under the age of 21. The collection of personal data from individuals under 21 is not authorized, and any such Account will be immediately closed upon discovery.

10.2 Age Verification. pk78 implements age verification controls at registration, requiring you to confirm your date of birth. For accounts subject to KYC verification, age is confirmed through government-issued identification. If pk78 discovers that an Account was created by or for an individual under 21, all data associated with that Account will be deleted in accordance with applicable law, and any balance will be forfeited.

10.3 Parental Guidance. If you believe that a minor has registered on the pk78 Platform, please contact our support team immediately via live chat or email. pk78 will investigate and take appropriate action as a matter of priority.

11.1 Cross-Border Transfers. Some of pk78's third-party service providers — including cloud infrastructure providers and game providers — may process personal data on servers located outside the Philippines. Where such international transfers occur, pk78 ensures that appropriate safeguards are in place to protect your personal data in accordance with Philippine Data Privacy Act requirements.

11.2 Safeguards. International transfers of personal data by pk78 are governed by contractual clauses that impose data protection standards equivalent to those required under Philippine law. pk78 conducts due diligence on the data protection practices of all international processors prior to engagement and on an ongoing basis.

11.3 Adequacy. Where personal data is transferred to a country that has been recognized by the National Privacy Commission as providing an adequate level of data protection, no additional safeguards are required. For transfers to other countries, standard contractual protections apply.

12.1 Right to Update. pk78 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever changes are made.

12.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how pk78 uses your personal data or affect your data subject rights — pk78 will provide advance notice via email to your registered address or via a prominent notification upon your next login to the Platform, no less than fourteen (14) days before the changes take effect.

12.3 Continued Use. Your continued use of the pk78 Platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Policy, you should cease using the Platform and request Account closure.

If you have questions, concerns, or requests regarding this Privacy Policy or pk78's data practices, you may contact our Data Protection Officer (DPO) through the following channels:

This Privacy Policy was last reviewed and updated on January 1, 2026. By continuing to use the pk78 Platform, you confirm your understanding of and agreement with the data practices described in this Policy. pk78 is committed to continuously improving its privacy standards and to treating your personal information with the care and respect it deserves.